Returns and Refunds

Directive 2011/83/EU of the European Parliament and the Council, as well as the consumer and
45/2014 on the detailed rules of contracts between businesses. (II.26.) Government decree
according to the Consumer within 14 days of receiving the ordered product
you can withdraw from the contract without giving a reason, you can return the ordered product. This information sheet
in its absence, the Consumer is entitled to exercise his right of withdrawal until 1 year has passed.

The period open for exercising the right of withdrawal expires 14 days after the day on which
The consumer, or a third party indicated by him, other than the carrier, receives the product.

Consumer also in the period between the day of conclusion of the contract and the day of receipt of the product
you can exercise your right of withdrawal.

The cost of returning the product must be borne by the consumer, the company did not undertake it
bearing costs.

In the case of exercising the right of withdrawal, the Consumer bears the cost of returning the product
costs are not borne by the Service Provider, however, the Service Provider may demand the material resulting from improper use
compensation for damage.

Service provider after the return of the product and/or the receipt of the cancellation statement as above
in accordance with the law, refunds the amount paid immediately, but no later than within 14 days
for the Consumer, including the delivery fee.

During the refund, the same payment method used during the original transaction
apply, unless the Consumer expressly consents to the use of another payment method
give; due to the application of this refund method, the Consumer will not be charged any additional costs.

The consumer is obliged to deliver the goods without undue delay, but upon withdrawal from the contract
under no circumstances more than 14 days from the date of sending the relevant notification to the Service Provider
nor return it later or deliver it to the Service Provider's address.

In the case of written withdrawal, the consumer is sufficient to send the withdrawal statement 14
within days.

The Service Provider may withhold the refund until the goods(s) have been returned, or
He did not provide consumer evidence that he returned them: the earlier of the two dates should be taken into account.

If the Consumer wishes to exercise his right of withdrawal, the Service Provider may indicate this
at one of its contact details in writing (even using the attached data sheet) or by phone. In the case of a written notification by post, we take into account the time it was sent to the post, and in the case of a notification by telephone, the time it was sent by telephone. Recommended in case of notification by post
the Service Provider accepts notification as a shipment or package. The ordered product by post,
or you can return it to the Consumer Service Provider using a courier service.

The consumer must pay special attention to the intended use of the product, because the no
compensation for damages resulting from its intended use is the responsibility of the Consumer!

The consumer can also contact the Service Provider with other complaints as described in these Regulations

The right of withdrawal applies only to Users who qualify as consumers according to the Civil Code

The service provider is not charged with providing the mandatory warranty required by law

The procedure for exercising the right of withdrawal:
If the Consumer wishes to use the right of withdrawal, he must indicate his intention to withdraw a
Indicate on the contact details of the service provider.
- The consumer exercises his right of withdrawal within a deadline, as long as he receives the product
before the end of the 14th day, you send your cancellation statement. In case of cancellation in writing, that is enough
to send a statement of withdrawal within 14 days. In the event of notification by post, delivery to the post office
date, in the case of notification via email, the time of sending the email is taken into account.
- In case of cancellation, the Consumer is obliged to send the ordered product to the Service Provider
without, but no later than within 14 days from the date of notification of your withdrawal statement. THE
deadline is considered met if you send the product before the 14-day deadline (so
it does not have to arrive within 14 days). The customer is responsible for exercising the right of withdrawal due to the goods
costs incurred in connection with its return.
- However, the Service Provider is not obliged to reimburse the Consumer for the additional costs
which is a transport method other than the cheapest standard transport method offered by the Service Provider
results from your choice. The Consumer is the date of conclusion of the contract and the date of receipt of the product
also exercises his right of withdrawal in the period between
- When buying and selling several products, if the individual products are delivered at different times
occurs, in the case of the last delivered product or a product consisting of several items or pieces, the customer can use the
with right of withdrawal